Refund and Returns Policy

Shipping

  • Free Shipping: Orders over $75 qualify for free shipping.
  • Standard Shipping: All items  are calculated by  a flat rate shipping method.
  • Delivery Time: Orders are shipped via USPS and typically arrive within 3–5 business days.
  • Processing Time: Orders placed by 3:00 PM (Mountain Time) are processed the next business day.

Refunds & Returns

We stand behind our products and want you to love your purchase. If something isn’t right, we want to make it better.

  • Contact Us: For any questions about returns or refunds, please email us at info@melissabehr.com.
  • Refund Policy: We offer free refunds within 30 days of shipment.
  • Conditions for Return:
    • Items must be unused, in original packaging, and in the same condition as received.
    • Return shipping costs may apply in some cases.
  • How to Return:
    1. Submit a return request through the website.
    2. Mail the product to:
      Melissa Behr
      18250 N 32nd Street #1001
      Phoenix, AZ 85032
  • Refund Process: A full refund, including the initial shipping cost, will be issued once the item is received in good condition.
  • Exclusions: Only regular-priced items are eligible for a refund. Sale items are final sale and cannot be refunded.